Legal Representation for Victims of Data Breaches in California
The Data Breach Attorneys at Potter Handy Law Firm have the knowledge and resources to thoroughly examine your case, conduct an investigation into the breach, and, when needed, fight for justice.
Potter Handy LLP is currently reviewing cases on behalf of individuals affected by the Better Business Bureau (BBB) data breach. These individuals may have had their personal and confidential information illegally accessed by an unknown third party during the Better Business Bureau (BBB) data breach. Potter Handy LLP will conduct a complimentary assessment of your data breach claim in order to safeguard the rights and privacy of all those impacted by the Better Business Bureau (BBB) data breach.
We are only interested in claims that arose in California. Contact us today by filling out the form on this webpage to learn more about how we can help you with your case.
ABOUT BETTER BUSINESS BUREAU (BBB)
The Better Business Bureau (BBB), founded in 1912, is a private, non-profit organization that operates through more than 100 independently governed local chapters across the United States and Canada. Its primary mission is to foster trust in the marketplace by promoting ethical business practices. The BBB evaluates businesses using a letter-grade rating system (ranging from A+ to F) based on factors such as complaint history, transparency, advertising practices, and responsiveness to consumer concerns. In addition to rating businesses, the BBB helps consumers by mediating disputes, issuing scam alerts, and providing evaluations of charities. While it is primarily funded by fees from accredited businesses, accreditation is not automatic—companies must meet specific standards of trust and transparency. Although its role has evolved with the rise of online review platforms, the BBB continues to serve as a trusted intermediary between consumers and businesses.
What Happened?
In May 2024, the Better Business Bureau (BBB) Serving the Pacific Southwest, Central & Inland California identified unauthorized access to its internal network. Upon discovery on or around May 31, 2024, the BBB took immediate action to secure its systems, isolate the affected environment, and launched a comprehensive investigation in collaboration with independent cybersecurity experts.
The investigation aimed to determine the nature and scope of the breach and whether sensitive information had been compromised. Following a detailed forensic review and audit of internal records, which concluded on April 30, 2025, it was determined that an unauthorized actor may have accessed or acquired certain personal information. While the specific information compromised varies by individual, it may include:
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Full name
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Social Security number
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Date of birth
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Mailing address
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Phone number
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Passport or other government-issued identification number
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Financial account details
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Payment card information
Notification letters outlining the scope of impacted information and providing protective measures were sent to affected individuals following the conclusion of the investigation.
If you’ve received a notification about a data breach, it is vital to understand the seriousness of the situation. Your personal and protected health information may have been compromised, making it vulnerable to cybercriminals. Given these circumstances, it is essential to act swiftly by contacting our highly qualified Data Breach Lawyers. These attorneys can effectively protect your legal rights and ensure those responsible are held accountable.
By selecting a qualified Data Breach Lawyer, you can be assured that your interests are protected thoroughly during the entire case, providing you with peace of mind.
What Information Was Involved in the Better Business Bureau (BBB) Data Breach?
The breach exposed a wide range of sensitive data, putting individuals at risk of identity theft and fraud. The types of information exposed may include:
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Full name
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Social Security number
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Date of birth
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Mailing address
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Phone number
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Passport or other government-issued identification number
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Financial account details
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Payment card information
Protecting Consumers’ Privacy Rights Following the Better Business Bureau (BBB) Data Breach
If you were notified that your information had been stolen as a result of the Better Business Bureau (BBB) data breach, you may be entitled to compensation or other remedies.
Don’t wait until it’s too late to protect your rights and seek compensation. Contact us today by filling out the form on this webpage for a free consultation and to learn more about how we can help you with your case. Our attorneys are available 24/7 and there are no out-of-pocket expenses for our clients. Let us help you seek justice and hold companies accountable for their negligence in protecting personal information. Regrettably, we are unable to respond to phone inquiries. Free Consultations 24/7. No out-of-pocket expenses.